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Equipment Repair Request

Submit your device for professional repair service

Service Request #
-

Drop Off Information

Date
DD/MM/YYYY

Contact Information

Laptop Password / Login

This information will be used only for repair purpose

Equipement and Problem Information

Accessories Included
Click or drag files to this area to upload. You can upload up to 5 files.
Allowed File Type: jpg,jpeg,png,gif,webp,heic. Please upload clear photos showing: - Overall device condition - Damage or fault areas - Serial number label - Any error messages

I confirm that I have read and accept the Service Terms and Privacy Policy. By submitting this form, I authorize 1Cyber to commence repair services on my equipment and agree to the terms of service, pricing, and data handling practices described therein.


DATA BACKUP & LIABILITY WAIVER

By signing this work order, I acknowledge and agree to the following terms regarding the service of my device by 1Cyber Pty Ltd:

  • Customer Responsibility: I understand that it is my sole responsibility to back up all data, software, information, and other files stored on my device before dropping it off for service.
  • No Liability for Data Loss: I acknowledge that hardware repairs, software installation, virus removal, and diagnostic testing carry an inherent risk of data corruption or loss. 1Cyber Pty Ltd and its employees will not be held responsible for any loss of data, personal files, photos, documents, or installed software that may occur during the repair process.
  • Data Privacy: I understand that while 1Cyber Pty Ltd respects the privacy of my data, technicians may inadvertently see content while testing functionality. I confirm there is no illegal content on this device.
Terms and Conditions Agreement
Data Backup Acknowledgment
By typing your full name above, you acknowledge this as your electronic signature.